Non-emergency medical transportation
Assign the closest driver, send GPS to MAS, attest, and file the 837P — one workspace for the whole trip.
No per-trip fee. No card to start. 14 days, then the workspace locks.
Pull the day onto the board.
Assign the closest available driver — a ranked click, not drag-and-drop.
Follow the vehicle: en route, onboard, available.
The trip is complete; then the office attests it and files the 837P claim.
Dispatch
Today's board — status, assignment, and the trip detail in one place.
The closest available driver is recommended first.
A live map of your drivers and active trips.
Medicaid
MAS for the roster, dispatch, GPS, and attestation. eMedNY for 837P claims and the responses that come back.
Completing the trip is what opens attestation and the claim.
Office and road
Dispatchers assign the trip; drivers advance it from the phone. Patients see the driver and an ETA while the trip is underway, and can chat.
The office can push a pickup change to the driver app, and the patient can message from the trip.
Each company's trips, drivers, patients, and claims stay on that company's own rows.
Incident reports, branded invoices, the schedule, and fleet records live alongside — each in the app, no extra tools.
Unlimited users on every paid plan.
1 vehicle during the trial, then the workspace locks until you pick a plan.
Try CareRoute free for 14 days.
2 vehicles included
Everything you need to run a growing NEMT operation.
5 vehicles included · +$199/mo per vehicle after that
For multi-location operators with advanced compliance needs.
Starter is a 1-vehicle, 14-day trial — Pro includes 2 vehicles, Enterprise 5.